The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site. Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date. Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources.
- use of, or inability to use, our site
- use of or reliance on any content displayed on our site
- loss of profits, sales, business, or revenue
- business interruption
- loss of anticipated savings
- loss of business opportunity, goodwill or reputation
- any indirect or consequential loss or damage
We do not guarantee that our site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software. You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored, or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By eaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such each to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a each, your right to use our site will cease immediately. We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it. We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to our site in any website that is not owned by you. Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice. The website in which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy. If you wish to make any use of content onour site other than that set out above, please contact email@example.com.
Acceptable use policy
You may use our site only for lawful purposes. You may not use our site:
- In any way that eaches any applicable local, national or international law or regulation.
- In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
- For the purpose of harming or attempting to harm minors in any way.
- To send, knowingly receive, upload, download, use or re-use any material which does not comply with our Content Standards .
- To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
- To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
You also agree:
- Not to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of our terms of website use.
- Not to access without authority, interfere with, damage or disrupt: any part of our site, any equipment or network on which our site is stored, any software used in the provision of our site or any equipment or network or software owned or used by any third party.
To use our site, you must comply with the spirit and the letter of the following standards. These content standards apply to any and all material which you contribute to our site (contributions), and to any interactive services associated with it.
- Be accurate (where they state facts).
- Be genuinely held (where they state opinions).
- Comply with applicable law in the UK and in any country from which they are posted.
Contributions must not:
- Contain any material which is defamatory of any person.
- Contain any material which is obscene, offensive, hateful or inflammatory.
- Promote sexually explicit material.
- Promote violence.
- Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
- Infringe any copyright, database right or trade mark of any other person.
- Be likely to deceive any person.
- Be made in each of any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
- Promote any illegal activity.
- Be threatening, abuse or invade another's privacy, or cause annoyance, inconvenience or needless anxiety.
- Be likely to harass, upset, embarrass, alarm or annoy any other person.
- Be used to impersonate any person, or to misrepresent your identity or affiliation with any person.
- Give the impression that they emanate from us, if this is not the case.
- Advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.
We will determine, in our discretion, whether there has been a each of this acceptable use policy through your use of our site. When a each of this policy has occurred, we may take such action as we deem appropriate. Failure to comply with this acceptable use policy constitutes a material each of our terms of website use upon which you are permitted to use our site, and may result in our taking all or any of the following actions:
- Immediate, temporary or permanent withdrawal of your right to use our site.
- Immediate, temporary or permanent removal of any posting or material uploaded by you to our site.
- Issue of a warning to you.
- Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the each.
- Further legal action against you.
- Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.
We exclude liability for actions taken in response to eaches of this acceptable use policy. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate. We may revise this acceptable use policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you. Some of the provisions contained in this acceptable use policy may also be superseded by provisions or notices published elsewhere on our site.
This privacy notice lets you know what happens to any personal data that you give to us, or any that we may collect from or about you. It applies to all products and services, and case/examples where we collect your personal data. When it comes to your privacy we never compromise. Admin Business Solutions is the Data Controller of your personal information and has been assessed and certified to the following ISO Standards: Quality Management Systems - ISO 9001:2015 and for Information Security Management System - ISO/IEC 27001:2013). Admin Business Solutions is registered with the Information Commissioner’s Office (ICO) under registration number Z2056887. We will always be clear about why we need the details we ask for, and ensure your personal information is kept as secure as possible. How we do this is explained below.
Admin Business Solutions is committed to protecting your privacy. We comply with data protection regulation and aim to maintain consistently high levels of best practice in our processing of personal and/ or sensitive personal data. Admin Business Solutions will use your personal information as set out below.
This privacy notice applies to personal information processed by Admin Business Solutions.
Changes to this privacy notice
We may change this privacy notice from time to time by updating this document/page in order to reflect changes in the law and/or our privacy practices. We encourage you to check this privacy notice for changes whenever you visit our website – https://www.adminbusinesssolutions.co.uk. Admin Business Solutions have a dedicated data protection officer (“DPO”). You can contact the DPO by writing to us at Admin Business Solutions Limited, Units 1-4 Rumbush Lane, Rumbush Farm, Earlswood Solihull, B94 5LW, marking it for the attention of the DPO or by email at firstname.lastname@example.org or alternatively by going to the Contact Us page.
What kinds of personal information about you do we process?
Personal information that we’ll process in connection with all products and services, if relevant, includes:
- Personal and contact details, such as title, full name, contact details and contact details history;
- Your date of birth, gender and/or age;
- Family members (if relevant to the product or service);
- Records of your contact with us such as via the phone and, if you get in touch with us online using our online services;
- Products and services, you hold with us, as well as have been interested in and have held;
- Marketing to you and analysing data, including history of those communications, whether you open them or click on links, and information about products or services we think you may be interested in, and analysing data to help target offers to you that we think are of interest or relevance to you;
- Vehicle information, such as make and model;
- Information we obtained from third parties, including information about risk;
- Criminal records information, including alleged offences;
- Information about your driving licence status, entitlements and endorsements;
- Information about your health or if you are a vulnerable customer, (Special requirements on courses);
- Information about your employment status, if relevant;
What is the source of your personal information?
We’ll collect personal information from the following general sources:
- From you directly, and any information from family members, associates or beneficiaries of products and services;
- Information generated about you when you use our products and services;
- Business partners for example. and others who are a part of providing your products and services or operating our business;
- The Driver and Vehicle Licensing Agency (DVLA) and the Driver and Vehicle Agency in Northern Ireland (DVA);
What do we use your personal data for?
We use your personal data, including any of the personal data listed above, for the following purposes:
- Assessing an application for a product or service; including
- To undertake and provide vehicle licensing checks with the DVLA and the DVA to your employer; Updating your records with the DVLA, DVA and the DVSA
- Managing any aspect of the product or service;
- To perform and/or test the performance of, our products, services and internal processes;
- To improve the operation of our business and that of our business partners;
- To follow guidance and best practice under the change to rules of governmental and regulatory bodies;
- For management and auditing of our business operations including accounting;
- To monitor and to keep records of our communications with you and our staff (see below);
- To develop new products and services and to review and improve current products and services;
- To comply with legal and regulatory obligations, requirements and guidance;
- To provide insight and analysis of our customers both for ourselves and for the benefit of business partners either as part of providing products or services, helping us improve products or services, or to assess or improve the operating of our businesses;
- To share information, as needed, with business partners, service providers or as part of providing and administering our products and services or operating our business.
What are the legal grounds for our processing of your personal information (including when we share it with others)?
We rely on the following legal basis to use your personal data:
Where it is needed to provide you with our products or services, such as:
- Assessing an application for a product or service you hold with us and managing the product or service; including
- To undertake and provide vehicle licensing checks with the DVLA and the DVA to your employer;
- Updating your records with the DVLA, DVA and the DVSA
- Sharing your personal information with business partners and services providers when you apply for a product to help manage your product;
- All stages and activities relevant to managing the product or service including enquiry, application, administration and management of accounts; and
Where it is in our legitimate interests to do so, such as:
- Managing your products and services relating to that, updating your records, tracing your whereabouts to contact you about your account (where appropriate);
- To perform and/or test the performance of, our products, services and internal processes;
- To follow guidance and recommended best practice of government and regulatory bodies;
- For management and audit of our business operations including accounting;
- To carry out monitoring and to keep records of our communications with you and our staff (see below);
- Subject to the appropriate controls, helping us improve products or services, or to assess or to improve the operating of our businesses;
- For some of our profiling and other automated decision making; and
- Where we need to share your personal information with people or organisations in order to run our business or comply with any legal and/or regulatory obligations.
When do we share your personal information with other organisations?
For Legal and Regulatory reasons, we may share information with the following third parties for the purposes listed above:
- Business partners (e.g. your employer or fleet management company), others who are a part of providing your products and services or operating our business;
- If necessary, the Police and their nominated support organisations such as UK Road Offender Education Ltd and the Road Safety Trust, the DVLA, DVA, and the DVSA;
- Other organisations and businesses who provide services to us such as back up and server hosting providers, IT software and maintenance providers
How and when can you withdraw your consent?
Where we’re relying upon your consent to process personal data, you can withdraw this at any time by contacting us in writing at: Admin Business Solutions Units 1-4 Rumbush Lane, Rumbush Farm, Earlswood Solihull, B94 5LW or via the Contact Us page of this Website.
Is your personal information transferred outside the UK or the EEA?
No personnel data is transferred outside of the UK or the EEA
What should you do if your personal information changes?
You should tell us so that we can update our records either in writing at Admin Business Solutions, Units 1-4 Rumbush Lane, Rumbush Farm, Earlswood Solihull, B94 5LW or by using the details in the Contact Us page of this website. We’ll then update your records if we can.
Do you have to provide your personal information to us?
We’re unable to provide you with our products or services if you do not provide certain information to us. In cases where providing some personal information is optional, we’ll make this clear.
Do we do any monitoring involving processing of your personal information?
In this section monitoring means any: listening to, recording of, viewing of, intercepting of, or taking and keeping records (as the case may be) of calls, email, text messages, social media messages, in person (face to face) meetings and other communications. We may monitor where permitted by law and we’ll do this where the law requires it, or to comply with regulatory rules, to prevent or detect crime, in the interests of protecting the security of our communications systems and procedures and for quality control and staff training purposes. This information may be shared for the purposes described above.
What about other automated decision making?
We sometimes make decisions about you using only technology, where none of our employees or any other individuals have been involved. For instance, we may do this to decide: the risk associated with your driving (for example, if your employers or fleet management company asks us to do this). We’ll do this where it is necessary for entering into or performing the relevant contract, is authorised by laws that apply to us, or is based on your explicit consent.
For how long is your personal information retained by us?
Unless we explain otherwise to you, we’ll hold your personal information based on the following criteria:
- For as long as we have reasonable business needs, such as managing our relationship with you and managing our operations;
- For as long as we provide goods and/or services to; and/or
- Retention periods in line with legal, regulatory and contractual requirements or guidance.
What are your rights under data protection laws?
Here is a list of the rights that all individuals have under data protection laws. They don’t apply in all circumstances. If you wish to use any of them, we’ll explain at that time if they are engaged or not.
- The right to be informed about the processing of your personal information;
- The right to have your personal information corrected if it is inaccurate and to have incomplete personal information completed;
- The right to object to processing of your personal information;
- The right to restrict processing of your personal information;
- The right to have your personal information erased (the “right to be forgotten”);
- The right to request access to your personal information and to obtain information about how we process it.
- The right to move, copy or transfer your personal information (“data portability”); and
- Rights in relation to automated decision making which has a legal effect or otherwise significantly affects you.
You have the right to complain to the Information Commissioner’s Office which enforces data protection laws - https://ico.org.uk/. You can contact us in writing at Admin Business Solutions Limited, Units 1-4 Rumbush Lane, Rumbush Farm, Earlswood Solihull, B94 5LW or by using the Contact Us page on our Website.
Your right to object
You have the right to object to certain purposes for processing, in particular to data processed for direct marketing purposes and to data processed for certain reasons based on our legitimate interests. You can contact us in writing at Admin Business Solutions Limited, Units 1-4 Rumbush Lane, Rumbush Farm, Earlswood Solihull, B94 5LW to exercise these rights.
We may use the following cookies:
- Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website or make use of e-billing services.
- Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
- Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
- Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website on it more relevant to your interests. We may also share this information with third parties for this purpose.